Phyllis worked with my husband and I for over a year to help us find and buy our first home. She is patient, kind, attentive, and very knowledgeable about real estate and the Catskills. For a while we were looking at over 10 listings in a weekend. Phyllis was so supportive throughout every stage of the process. Buying a home can be nerve wracking, but she helped us through all of our fears and concerns. Phyllis is a pleasure to work with and I highly highly recommend her to anyone looking to buy or sell a home in the Western Catskills.