Phyllis was great from the beginning! She was very accommodating to our schedule and made sure to show properties according to our prerequisites and budget. Phyllis is very professional, and really knows the region. She answered all our questions with patience and a great sense of humor, and when things didn’t work out, she was always positive, reassuring that she would find the house of our dreams. At the end, she was right: with her help we found our piece of paradise in the Catskills. I highly recommend Phyllis as a real estate broker!